The winners of the tenth annual Concierge Competition have been announced by the Department of Tourism, Commerce and Marketing (DTCM), during an awards ceremony on November 15 at the Dubai Creek Golf and Yacht Club.
Eugene Ismael from the Burj Al Arab took home the Special Jury Award and the Outstanding Knowledge & Culture Award, while Ali Manauwar from The Palace – The Old Town was honoured for his Outstanding Knowledge of Attractions & Events. First Class Customer Care was scooped by Deodati Martinez from the Mina A`Salam, while the much-coveted Concierge of the Year 2011 Award went to Farrukh Akhmedov, also from the Mina A`Salam. Farrukh, who was rewarded with AED20,000 in prize money, will be jetting off to London to take part in the UK-based Concierge of the Year Competition in 2012.
The Concierge Team of the Year Award went to Mina A`Salam and the other winners included Anita Lottero from The Ritz-Carlton Dubai who bagged the Outstanding Knowledge of Shopping in Dubai Award and Ashwin Fernandez who was named Best Head Concierge.
The Concierge Competition, which is organised by DTCM and sponsored by BurJuman, Big Bus Tour and Concierge Magazine, is an annual contest designed to develop the hotel and hospitality services, while also honouring key players in the concierge world.
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